Privacy Policy

Last updated: May 30, 2025

Introduction

The Scarlet Piper ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at thescarletpiper.com (the "Site") or engage our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We collect information that you provide directly to us, such as when you:

  • Complete and submit forms on our Site (such as contact or booking forms)
  • Correspond with us by phone, email, or other means
  • Request information about our services
  • Provide feedback or testimonials

The types of information we may collect include:

  • Personal identifiers (name, email address, phone number)
  • Event details (date, location, type of event)
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Device information (operating system, mobile device identifiers)
  • Pages visited and time spent on those pages
  • Referral sources
  • General geographic location (based on IP address)

We collect this information using cookies and similar technologies. You can control cookies through your browser settings and other tools.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and respond to your inquiries and booking requests
  • Communicate with you about our services, events, and promotions
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with legal obligations

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With service providers who perform services on our behalf (such as email service providers)
  • If required by law or in response to legal process
  • To protect our rights, property, or safety, or that of our users or others
  • In connection with a business transaction, such as a merger or acquisition

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and update your information by contacting us
  • Opt-out of marketing communications
  • Request deletion of your personal information (subject to legal exceptions)
  • Set browser cookies preferences

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The Scarlet Piper

Email: hello@thescarletpiper.com

Phone: 814-531-5350